01 · ABOUT

About McKarlen

McKarlen is an industrial pump equipment brand. We supply equipment and product-related technical support so customers can select equipment, confirm documentation and coordinate supply for their application requirements.

Pump equipmentPump-selection supportTechnical documentsAfter-sales

RoleIndustrial pump equipment brand and equipment supplier
Current productsCI / VI · HCR · ACI
Vietnam supportSelection · Operating data · Documents · Spare parts · Warranty · After-sales
BoundaryNo complete-system design, installation, construction or project execution

02 · WHAT MCKARLEN PROVIDES

Pump equipment and product data for application requirements

The current controlled scope covers three core product groups. Models and configurations are confirmed against the duty point, liquid, installation conditions and available technical records.

CI / VI SERIES

Inline centrifugal pumps

Horizontal and vertical configurations for suitable HVAC / Chiller circulation, building utility water and industrial piping duties.

HCR SERIES

Vertical multistage pumps

Equipment for clean water, industrial water, RO / water-treatment and high-head duties confirmed by model.

ACI SERIES

Industrial wastewater submersible pumps

Equipment for factory wastewater, sumps and building drainage according to liquid data and project conditions.

03 · APPLICATION CONTEXT

Equipment applications within engineering systems

These are equipment application contexts. They do not state that McKarlen designs, installs, constructs or executes the complete project.

BuildingsCirculation and utility-water equipment for operating requirements.
FactoriesUtility water, transfer and drainage according to actual data.
HVAC / ChillerSuitable chilled-water and technical-water circulation duties.
RO / Water TreatmentFeed, transfer and pressure duties confirmed by model and liquid.
Wastewater / DrainageReview of sediment, solids and installation conditions.
MEP Water SystemsEquipment selection against duty points and project records.

04 · VIETNAM OPERATING SUPPORT

Support from product enquiry through after-sales

The support scope is limited to McKarlen equipment and related product data.

Product Enquiries

Application, quantity, schedule and commercial requirement intake.

Pump-selection Support

Review of flow, head, liquid and operating conditions.

Operating-data Review

Review of duty point, temperature, operating schedule and equipment-related installation conditions.

Technical Documents

Coordination of catalogues, datasheets, curves and drawings when available.

Spare Parts

Identification against model, serial information and equipment configuration.

Warranty

Record intake and review against actual conditions.

After-sales Support

Operating-information review and equipment-related guidance.

05 · BRAND AND OPERATING ENTITY

One equipment brand with a defined Vietnam operating contact

The brand and operating entity are separated so customers can understand each party’s role.

BRAND

McKarlen

The industrial pump equipment brand for products and product-related technical support.

VIETNAM OPERATING ENTITY

CÔNG TY TNHH THIẾT BỊ APP

The Vietnam operating entity for sales coordination, product enquiries, pump-selection support, technical-document coordination, spare parts, warranty and after-sales support.

06 · RESPONSIBILITY BOUNDARY

Equipment-selection support does not replace project design and execution responsibility

McKarlen supplies equipment and product-related technical support.

Retained by the responsible project parties

Unless a different scope is separately documented, the following work remains with the owner, consultant, MEP contractor, installer or other responsible project party.

System design
Piping
Electrical works
Site installation
Commissioning and acceptance
Construction

07 · CORE PRODUCT FAMILIES

McKarlen’s three current equipment groups

Each family has a separate application scope. Technical data and configuration are confirmed by model and operating condition.

McKarlen CI Series inline centrifugal pump
CI / VI SERIES

Inline centrifugal pumps

Horizontal and vertical configurations for suitable technical-water circulation and transfer duties.

HVAC / ChillerTechnical water

View CI / VI Series

McKarlen HCR Series vertical multistage pump
HCR SERIES

Vertical multistage pumps

Equipment for clean water, industrial water and RO / water-treatment duties confirmed by model.

Clean waterRO / Water treatment

View HCR Series

McKarlen ACI Series industrial wastewater submersible pump
ACI SERIES

Industrial wastewater submersible pumps

Equipment for wastewater, sumps and drainage according to actual liquid conditions.

WastewaterDrainage

View ACI Series

08 · VIETNAM TECHNICAL SUPPORT

Prepare system data for product-specific support

Submit flow, head, liquid, temperature, electrical supply, installation conditions and available Pump Schedule, BOQ or drawings.

Pump-selection, document or after-sales enquiry

The Vietnam contact will receive and review equipment-related information.

Contact Technical Support

09 · NEXT STEP

View products or submit a technical-support enquiry

Review pump families by application, or submit data for model, configuration and document review.